Refundid is only eligible for customers that have purchased item/s under an existing account. You must be logged in at the time of lodging your return online to be able to use Refundid.

Customers can create a Replay account prior to placing the order to be able to use Refundid if they decide to return their order within the 30 day return period. 

1. Choose Refundid as your return option when making a return. Enter your order number and select the items you want to return.
2. Your refund will reach your nominated bank account in seconds.
3. Download your return label and send back your items within 1 week.

Head to the official Refundid website to find out more: https://www.refundid.com/au/how-it-works 

Click here to lodge a Refundid returns - https://www.replayjeans.com.au/returns